New Quarantine Conflict Resolution Service to Mediate Disputes Arising from Sheltering in Place

With BC residents being urged to remain at home and the heightened stress and anxiety caused by COVID-19, new conflicts are arising from people living and working in close quarters. 
Categories: Personal Insurance
Apr 16th, 2020 | By: CapriCMW

With BC residents being urged to remain at home and the heightened stress and anxiety caused by COVID-19, new conflicts are arising from people living and working in close quarters. 

The new Quarantine Conflict Resolution Service, launched by Mediate BC and endorsed by LandlordBC, is a pilot project offering low-cost mediation to resolve disputes related to quarantining or self-isolation between:

  • individuals living together
  • neighbours
  • landlords and tenants 

This service can also help non-profit organizations and businesses with employees working from home.

To qualify for this service:

  • You must be a resident of BC.
  • One or more of the people in conflict must be in isolation.
  • The conflict must be connected to the isolation.
  • All of the people in the conflict agree to participate in mediation.

The Mediation Process

The mediator will:

  • Speak to each person involved in the conflict by phone and teleconference to get an understanding of each perspective and the issue(s) to be resolved
  • Host a joint session with all parties involved
  • Work with all parties involved to create a plan for addressing the conflict

Fees

Fees will be charged on a sliding scale based on income of individuals. For non-profit organizations and businesses, fees will be assessed on a case by case basis. 

Individuals that have had their income severely affected by COVID-19 may be able to get fees waived in some cases.

Visit https://www.mediatebc.com/resolving-other-disputes/quarantine to learn more.

For information and resources on insurance and risk management for property owners and managers, please contact a CapriCMW Risk Advisor.

 

 

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