With BC residents being urged to remain at home and the heightened stress and anxiety caused by COVID-19, new conflicts are arising from people living and working in close quarters.
The new Quarantine Conflict Resolution Service, launched by Mediate BC and endorsed by LandlordBC, is a pilot project offering low-cost mediation to resolve disputes related to quarantining or self-isolation between:
- individuals living together
- landlords and tenants
This service can also help non-profit organizations and businesses with employees working from home.
To qualify for this service:
- You must be a resident of BC.
- One or more of the people in conflict must be in isolation.
- The conflict must be connected to the isolation.
- All of the people in the conflict agree to participate in mediation.
The Mediation Process
The mediator will:
- Speak to each person involved in the conflict by phone and teleconference to get an understanding of each perspective and the issue(s) to be resolved
- Host a joint session with all parties involved
- Work with all parties involved to create a plan for addressing the conflict
Fees will be charged on a sliding scale based on income of individuals. For non-profit organizations and businesses, fees will be assessed on a case by case basis.
Individuals that have had their income severely affected by COVID-19 may be able to get fees waived in some cases.
Visit https://www.mediatebc.com/resolving-other-disputes/quarantine to learn more.
For information and resources on insurance and risk management for property owners and managers, please contact a CapriCMW Risk Advisor.