If you've been affected by wildfires in your community, we're here to help.

Contact your CapriCMW Insurance Advisor if you have any questions about your insurance coverage.

To report a claim, call our 24-hour claims service line at 1-800-670-1877.

Visit the EmergencyInfoBC website or follow them on Twitter for links to the most current updates from the districts or communities with evacuation orders or alerts.


Those with properties near any interface area should be prepared with an emergency plan and an emergency kit. The Government of BC website provides comprehensive guides and resources on wildfire preparedness.


  • Evacuation Order: you are at risk. Leave the area immediately. You are encouraged to register all family members at the reception centre so emergency responders know that you are safe.
  • Evacuation Alert: be ready to leave on short notice. If you leave before or during this alert, it’s called a voluntary evacuation.
  • Evacuation Rescinded: all is currently safe and you can return home. Stay tuned for other possible evacuation alerts or orders.